Refund Policy

If you're not satisfied, neither are we.

We are happy to provide a full refund within 30 days of your purchase from our website.

Please send an email to hello@anandahemp.com with your order number and reason for return.

Or simply send the product, along with your order number back to:

Ananda Hemp Returns

PO Box 399

Georgetown, KY 40324

Once we receive the product, we will issue a full refund back to your original method of payment.

Refunds may take up to ten business days.

Questions or concerns? Email us at hello@anandahemp.com or call (833) 791-2511 and we will make things right.

Enter your batch ID here:

We believe you deserve to know exactly what’s in your supplements—and what’s not. At Ananda Hemp, every ingredient and finished product is tested by third party, ISO certified laboratories to ensure Quality, Purity, and Potency.

Our Quality Control Mission

Our mission is to bring our customers the absolute highest standard of care in the hemp industry. To do this, transparency is key.

We source all of our CBD rich extract directly from the Kentucky farmers we stand side-by-side with in the field and, in fact, you can see the exact lot # of raw extract material that was processed in our extraction facility on the batch record located at the top portion of your product COA.

Additionally, that same batch record will also contain a list of every ingredient that is in your product as well as its supplier, and its unique lot identification number all of which are tested rigorously before production completion.

By the time you’ve purchased your product it has undergone 18 points of testing and inspection.
Understanding Your Batch Sheet

Once you’ve entered your batch ID number, the first thing you will see is your batch cover sheet. This will confirm the date in which your product was manufactured and list every single ingredient in your product as well as the manufacturers of these ingredients.

With the Batch ID, You will see which "Lot" of specific Ananda Hemp extract was used to make your product. This lot code (same as Batch ID) can be traced back directly to the farmer who grew your hemp.
Potency, Purity, and Compliance

Calculating cannabinoid percentages can be confusing at first. It is our goal to ensure you're not only receiving as much CBD as you deserve in each product, but that you feel comfortable knowing your product is pure, efficacious, and legal per the federal guidelines established under the 2018 farm bill (less than 0.3% THC)

Our COAs report cannabinoid potency based on weighted concentrations in milligram (mg) per milliliter (ml). There are 1,000 milligrams per milliliter; for example, Lot #XXXX of our 600mg product contains 20mg/ml (20mg x 30ml per bottle = 600mg)

20mg per ml for our 600mg product would equal 2% total CBD concentration.

1.5mg per ml would equal .15% total concentration.

*THC is defined by this formula:Delta9 Tetrahydrocannabinol (D9THC) + Tetrahydrocannabolic acid (THCA) x .887%

You may also see a unique profile of terpenes on your COA. These are aromatic compounds that increase the sensory experience of your product and may even increase the overall "entourage effect"
Microbial Testing

It is important that your product is free from unwanted microbial matter that can cause sickness. These microbes are quantified in colony forming units (CFU’s). We ensure your product is completely free from bacteria E. Coli, Salmonella, and fungus such as Aspergillus.
Pesticides and Residual Solvents

Ananda Hemp tests for 24 pesticides that are common in the use of cannabis cultivation down to a level of 10 parts per billion (ppb). We also test for class I, II, and III residual solvents. Each class of solvent is given a different pass/fail rate based on its class.
Heavy Metals Testing

Our heavy metals panel includes, lead, arsenic, mercury, and cadmium. We test these metals down to a level of 39 parts per billion (ppb) and recommend a pass/fail rate that is 4x more stringent than guidance presented by the American Herbal Products Association (AHPA) and 12x more stringent than guidance provided by the Food & Drug Administration (FDA).